HowAreWe.com is an extremely cost-effective way to monitor and analyse your company's front line productivity, efficiency, and customer relationships.
As a Client you can view up to the minute results by logging onto HowAreWe.com via secure password protection.
Service aspects such as front of house standards, customer care, service quality and flexibility, marketing and merchandising can be examined and improved upon - fast. Three key benchmark indicators also provide an instant health check.
The most significant benefit is the unique way in which information is processed by HowAreWe.com and presented on screen.
Another key benefit is the ability to analyse trends over specific time periods. Our existing clients recognise the value of HowAreWe.com, it has enabled them to react quickly to feedback and consequently improve upon the customer journey. This has led to enhanced service levels and ultimately increased customer retention.